Privacy Policy for RAG Consulting Services

Introduction & Our Commitment to RAG Privacy

Welcome to RAG Consulting Services. We understand the critical importance of data privacy and security, especially when dealing with proprietary knowledge bases and advanced AI technologies like Retrieval Augmented Generation (RAG). This Privacy Policy outlines our commitment to protecting your information and details how we collect, use, secure, and disclose data in the context of our RAG consulting services.Note: This policy is currently a template and requires legal review before finalization.

1. Information We Handle in RAG Context

In providing RAG consulting services, we may handle various types of information, potentially including:

• Client-Provided Knowledge Base Data: Documents, databases, or other data sources you provide for indexing and retrieval within the RAG system. This is treated as highly confidential client proprietary information.
• Query Data: Questions or prompts submitted to the RAG system during testing, development, or operation (potentially including end-user queries if applicable to the service scope).
• System Configuration Data: Information about your technical environment, chosen LLMs, vector databases, and other components relevant to the RAG implementation.
• Interaction Metadata: Logs related to system performance, query latency, retrieval effectiveness, etc., used for optimization and troubleshooting (typically anonymized or aggregated where possible).
• Standard Business Contact Information: Names, email addresses, phone numbers, job titles of client representatives involved in the project.

2. How We Use Information in RAG Projects

Your information, particularly sensitive knowledge base and query data, is used strictly for the following purposes related to the agreed-upon RAG consulting services:

• RAG System Implementation: Indexing provided data, configuring retrieval mechanisms, integrating with LLMs.
• System Testing & Optimization: Evaluating retrieval accuracy, response quality, and system performance using provided data and sample queries.
• Troubleshooting & Support: Diagnosing and resolving issues within the RAG system.
• Service Delivery & Communication: Managing the project, communicating with your team, providing deliverables.
• Anonymized Analytics (Optional/Aggregated): Potentially using anonymized or aggregated interaction metadata to improve our general RAG methodologies (never sharing client-specific proprietary data).

3. Data Security & Confidentiality Measures for RAG

Protecting your proprietary knowledge is paramount. We implement robust security measures, including:

• Strict Access Controls: Limiting access to your data only to personnel directly involved in your project.
• Confidentiality Agreements (NDAs): Formal agreements reinforcing the confidential nature of your data.
• Secure Infrastructure: Utilizing secure development environments and potentially client-specified infrastructure where applicable.
• Data Minimization: Handling only the data necessary for the specific RAG task.
• Secure Data Handling Procedures: Protocols for secure transfer, storage, and deletion of client data upon project completion or as agreed.
• Third-Party LLM/Service Considerations: Clearly outlining the data handling practices of any third-party AI models or cloud services used in the implementation and seeking client approval where necessary.

4. Data Sharing and Disclosure

We do not sell or rent your personal or proprietary business information. We will not disclose your confidential knowledge base or query data except:

• With your explicit consent.
• To comply with legal obligations or valid governmental requests.
• To trusted third-party service providers (e.g., cloud hosting, specific AI model providers) necessary for the RAG implementation, subject to strict confidentiality agreements and your approval where applicable.

5. Data Retention and Deletion

Client-provided knowledge base data, query data, and specific project configurations are retained only as long as necessary to fulfill the service agreement or as required by law. We adhere to agreed-upon data deletion protocols upon project completion or termination. Standard business contact information may be retained longer for relationship management purposes.

6. Your Rights (e.g., GDPR/CCPA Context)

Depending on your jurisdiction, you may have rights regarding your personal data (primarily business contact information in our context), such as the right to access, correct, or delete. Specific handling of proprietary knowledge base data rights will be governed by the main service agreement and NDAs. Contact us to inquire about your rights.

7. Cookies and Website Tracking

Our website ([your-rag-consulting-domain.com]) may use standard cookies for functionality and analytics (e.g., Google Analytics) to understand website traffic. This data is typically aggregated and does not identify individual users in the context of project data. Refer to a separate Cookie Policy (if applicable) for details.

8. Policy Updates

We may update this Privacy Policy periodically. We will notify clients of significant changes. The "Last Updated" date at the top indicates the latest revision.

9. Contact Us

If you have questions about this Privacy Policy or our data handling practices, especially concerning your RAG projects, please contact us at: [Your Contact Email/Link to Contact Form/Address]

Disclaimer: This is a template Privacy Policy for informational purposes and requires review and customization by qualified legal counsel to ensure compliance with all applicable laws and regulations and to accurately reflect your specific data processing activities.